AI Applications - An Introduction

  • Level: Intermediate
  • Duration: 25 minutes
  • Access: 1 Year
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Get a sneak peek into our comprehensive AI Applications course with our free taster module on AI Chatbots. Chatbots are an increasingly important customer experience management tool that can help lower costs and improve service. This free tutorial provides a high-level overview of chatbots and the role that they can play in the customer experience.

This course is suitable for desktop, tablet & mobile use.

Course Outline

Artificial intelligence (AI) has revolutionized financial technology (FinTech), introducing a wide range of new tools that are transforming the business of finance across departments and functions. Designed for those with a basic understanding of AI, this course explores how AI is changing finance through a series of short case studies.

Discover our comprehensive AI Applications course with a free taster module on AI Chatbots.

What You Will Learn

Topic 1: Chatbots Overview
  • What is a Chatbot?
  • Chatbot Design
  • Interfaces
  • Chatbot Advantages  


Topic 2: Chatbots in Finance
  • Core banking
  • Other areas
  • Additional Functionality
  • Chatbots limitations
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Gain Industry Knowledge and a Certification

 Test your knowledge throughout each tutorial with
regular review questions. 
  End each tutorial with a short, graded test designed to enhance knowledge retention.
  Gain a shareable professional certification.

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